Player Privacy Policy
Welcome to KingBit's Privacy Policy. This page explains how we collect, use, store and protect your personal information when you create an account, play games, place wagers or use our services. We respect your privacy and aim to be clear about the data we handle and the choices you have about it.
Types of data we collect
We collect information that is necessary to operate an online casino and payments service. This includes data you provide directly, data generated when you use our site, and data from third-party sources that help us verify identity and prevent fraud.
Personal data
- Name, date of birth and contact details provided at registration
- Identity and verification documents when KYC is required
- Payment and wallet details required to process deposits and withdrawals
- Account credentials and security information
Technical data
- Device and browser information, IP address and connection data
- Cookies and tracking identifiers stored on your device
- Crash logs and performance data to maintain and improve service
Transactional data
- Deposit, withdrawal and betting history
- Game activity, session play and promotion use
- Customer support interactions and account notes
How we use your information
We use collected data to provide and secure your account, process payments, verify identity, prevent fraud, and operate core services. We also use information to respond to support requests, fulfil legal obligations, and improve site performance. Where permitted, we may use aggregated or anonymised data for analytics and product development.
Data protection practices
We take measures to protect personal data, including technical and organisational controls appropriate for an online payments and gaming environment. Access to personal data is restricted to authorised staff and service partners who require it to perform their duties. While we work to secure data, no system is completely immune to risk, so please protect your account credentials and enable any available security features.
Cookies and tracking technologies
We use cookies and similar technologies to enable core functionality, remember preferences, analyse usage and deliver relevant content. You can manage or block cookies through your browser settings, though blocking certain cookies may affect site functionality. Information collected by analytics and advertising cookies is used in aggregated form to improve our service.
User rights
You have rights regarding your personal data, including the ability to access, correct or request deletion of information, and to object to certain processing activities. You can exercise these rights via your account settings or by contacting support. We may need to retain some information to comply with legal obligations, resolve disputes or enforce our terms.
Access, correction and deletion
To access, update or request removal of your personal data, sign in to your account and use the available tools. If you need additional help, contact [email protected]. We will review requests and respond in line with operational requirements.
Information sharing and third parties
We share information with service providers who help operate the site, including payment processors, fraud prevention partners, analytics providers and customer support vendors. We may share data to comply with legal obligations or to protect the rights and safety of users. We do not sell personal data to third parties.
Privacy policy updates
We may update this policy from time to time. Material changes will be posted on the site and, where appropriate, communicated through your account. The most recent version is always available on our website for review.
If you use our services under the name King Bit, the same privacy practices apply. For questions about privacy, contact [email protected].